Refund policy

Our refund policy ensures your satisfaction with your PawGuard waterproof pet car seat cover. If you're not completely happy with your purchase, you may return it within 30 days of receipt for a full refund, provided the item is unused and in its original packaging. Items that show signs of wear, damage, or use are not eligible for refund. To initiate a return, contact our customer service team with your order number and reason for return. Once we receive and inspect your item, we'll process your refund within 5-7 business days. Please note that shipping costs are non-refundable, though we offer free returns on defective products. For exchanges, we'll cover return shipping if the cover is faulty. If you have any questions about our refund process, our support team is here to help.